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Western Challenge provides a range of responsive services to its customers across the South of England. You can find out more about our service standards by reading our Customer Service Charter.

WCHA Complaints
Complaints

Information about our complaints procedure and how to complain about our services and homes.

WCHA Account
Your Account

Information about how to pay your rent and how to make enquiries about your account
WCHA homes
Your Home

Information about repairs and maintenance, home improvements and aids and adaptations
WCHA neighbourhood
Your Neighbourhood

Information about Western Challenge's neighbourhood management services
WCHA support
Support for You

Information about the support services Western Challenge provides for its vulnerable customers
WCHA diversity
Equality and Diversity

Information about how Western Challenge ensures equality of opportunity in housing and employment
WCHA contact
Confidentiality and Privacy

Information about how we protect the information you give us
Welfare Benefit Adviser gives benefit advice
Your Service Charter

Information about the standard of service you can expect to receive from us.