Copies of our leaflets, policies and strategies that will help you understand what we do and how we work.
Information about our Resident Panels which meet quarterly to review our performance and comment on new policies
Every year we publish a report for our customers detailing our performance and progress - the Residents Annual Report
Copies of the key documents regarding our contractors and suppliers
Every quarter we produce a newspaper for our customers, to keep them up to date with events and developments in our homes and services
Each year we put together a business plan for service improvements based on what our residents have told us. We publish this in a "you said - we did" format.
Every year we commission a study that compares our services and costs with other landlords.
Link to Spectrum documents including Corporate Plan, Group Strategies and Annual Accounts