Western Challenge Housing Association

Medina Housing | Spectrum Housing Group

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Services

Western Challenge provides a range of responsive services to its customers across the South of England. You can find out more about our service standards by reading our Customer Service Charter.

 WCHA Complaints

Complaints

Information about our complaints procedure and how to complain about our services and homes.

 WCHA Account

Your Account

Information about how to pay your rent and how to make enquiries about your account

 WCHA homes

Your Home

Information about repairs and maintenance, home improvements and aids and adaptations

 WCHA neighbourhood

Your Neighbourhood

Information about Western Challenge's neighbourhood management services

 WCHA support

Support for You

Information about the support services Western Challenge provides for its vulnerable customers

 WCHA diversity

Equality and Diversity

Information about how Western Challenge ensures equality of opportunity in housing and employment

 WCHA contact

Confidentiality and Privacy

Information about how we protect the information you give us

Welfare Benefit Adviser gives benefit advice

Your Service Charter

Information about the standard of service you can expect to receive from us.


QHSIndependent Housing Ombudsman Scheme logoInvestors in PeoplePositive about disabled peopleFamily friendlyin business for neighbourhoods