How we protect information about you
The Data Protection Act, which was introduced in 1998, enhances your rights in respect of information held by organisations about you. Western Challenge takes the privacy and confidentiality of its residents seriously.
You may request details of the information that we hold about you and the purposes for which it is held by writing to us at the address below. There is a charge for the provision of this information, which is allowed by the Act. We will respond to your request within 40 days of receiving the payment and any information we need.
You are entitled by giving us notice in writing to require us to stop or not to begin processing of personal information on the ground that it is causing or is likely to cause substantial damage or distress to you or to another and that damage or distress is or would be unwarranted. This does not apply where you have consented to the processing (for example in the application for accommodation); the processing is necessary for performance of a contract (for example to allow us to perform our obligations under your residency agreement); the processing is necessary for compliance with a legal obligation; or the processing is necessary to protect your vital interests.
You are entitled by giving us notice in writing to require us to ensure that no decision is taken by or on behalf of Western Challenge which significantly affects you, based solely on the automated processing of your information.
The contact for any of these requests is:
The Company Secretary, Western Challenge Housing Association Ltd, Spinnaker House, Grange Road, Christchurch, Dorset, BH23 4GE
If you wish to know more about your general rights in respect of protection of personal data, you should write to:
Data Protection Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (Tel: 01625 545700).
You can find out more about how we work in this area by looking through our Policies and Leaflets
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