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This section contains information on the range of services we provide for our customers and how to use them. You can find out more about our service standards by reading our Customer Service Charter.

Your Western Challenge Tenancy

This area contains information about your tenancy and how you might be able to pass it on

Your Western Challenge Street

This area contains links to the web sites of Resident Associations and groups in your neighbourhood

Your Western Challenge Service

This area gives you access to information about how we are performing and how we compare with other Landlords in your area.

Tell us what you think

This area contains forms and advice that you can use to make a complaint or claim compensation or just tell us what you think about our services.

Reporting Anti-Social Behaviour

This area contains forms and advice that you can use to report incidences of anti-social behaviour

Renting a Home

This area contains advice, forms and links to other sites that will help you to apply for a home to rent

Buying a Home

This area contains advice, forms and links to other sites that will help you to buy a home

Changing Your Home

This area contains advice, forms and links to sites which will help you swap your home or transfer elsewhere

Your Western Challenge Account

This area contains forms for setting up payments, ways to request rent statements and links to sites for calculating benefit entitlements

Your Western Challenge Home

This area contains help with ordering repairs and adaptations and information about home improvements and our modernisation plans

Information for You

This area contains useful leaflets, newspapers and documents that will help you to understand what we do and how we are performing