Medina Housing Association

Spectrum Housing Group | Western Challenge Housing

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Customers

Information on the range of services we provide for our customers.

 

Foyer residents at Appley beach, Ryde

Tell Us What you Think

Giving us your opinion of our services.

Roger Higgins, Carpenter

Your Home

Repairs, improvements and adaptations to your home.

Medina staff from Customer Service Charter leaflet

Our Customer Service Charter

What you can expect from us.

Medina staff

Your Medina service

Information about how we are performing for you.

Rob Moore, Policy and Monitoring Manager

Making a Complaint

If you are unhappy with our decision or lack of action.

Neighbourhood Housing Officers

Anti-Social Behaviour

What to do about anti-social behaviour, and how we can help

New homes at Reed Street, Oakfield, Ryde

Renting a Home

Applying to the Isle of Wight Housing Register.

Southbank Road, East Cowes

Transferring to Another Property

Transferring to another Medina property

Southbank Road, East Cowes

Swapping your Home

Exchanging your property with another tenant.

Birch Close Leasehold Scheme for the Elderly, East Cowes

Buying a Home

The Right to Buy, the Right to Acquire and a Leasehold Scheme for the Elderly.

St Cross Court sheltered housing scheme

Sheltered Housing

Independent living for people who need managed accommodation.

Mrs Pearce celebrates her 90th birthday at Park Court

Your Account

Paying your rent, and advice on benefit entitlement.


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